Terms and Conditions

Third party copyright

Data provided by the Copernicus Australasia Regional Data Hub has been supplied by the European Commission (EC), European Space Agency (ESA) and European Organisation for the Exploitation of Meteorological Satellites (EUMETSAT), and should adhere to the ESA Terms and Conditions, the EUMETSAT Terms of Use and the Sentinel Data Legal Notice.

Images credit: European Union, Copernicus Sentinel imagery

Using the Commonwealth Coat of Arms

The terms of use for the Coat of Arms are available from the Department of Prime Minister and Cabinet website.

Social Media

Geoscience Australia may use social media channels for communicating with the public, including Facebook pages, Twitter accounts, YouTube channels and blogs. Use of material posted by us on these channels is subject to the terms of use of the particular channels, and except where otherwise stated material posted by us on these channels is posted under the Creative Commons Attribution 4.0 International Licence.

Further Information

Because Geoscience Australia releases material under a Creative Commons Attribution 4.0 International Licence, there should be no need to contact Geoscience Australia if you wish to copy, quote or otherwise use our material.

• If you wish to use Geoscience Australia licensed material, refer to our Attributing copyright material licensed from Geoscience Australia page.
• If you wish to use information or ideas, or else use non-substantial quotes of our material, or summarise or paraphrase our material without copying it, please see the Guide to citing Geoscience Australia sources for suggestions.

For further information about the copyright in this website, please contact:
C/O Governance Officer
Geoscience Australia
GPO Box 378
CANBERRA ACT 2601
Email: copyright@ga.gov.au

Disclaimer

To the extent possible under law, the material on this website is supplied as-is and as-available, and the Commonwealth of Australia as represented by Geoscience Australia makes no representations or warranties of any kind whether express, implied, statutory, or otherwise. This includes, without limitation, warranties of title, merchantability, fitness for a particular purpose, non-infringement, absence of latent or other defects, accuracy, or the presence or absence of errors, whether or not known or discoverable. Where disclaimers of warranties are not allowed in full or in part, this disclaimer may not apply.

To the extent possible under law, the Commonwealth of Australia will not be liable to you on any legal theory (including, without limitation, negligence) or otherwise for any direct, special, indirect, incidental, consequential, punitive, exemplary, or other losses, costs, expenses, or damages arising out of the use of the material on this website. Where a limitation of liability is not allowed in full or in part, this limitation may not apply.

Links to external websites

This website contain links to other websites that are external to the site. We take reasonable care in linking websites but have no direct control over the content of the linked sites, or the changes that may occur to the content on those sites. It is the responsibility of the user to make their own decisions about the accuracy, currency, reliability and correctness of information contained in linked external websites.

Links to external websites do not constitute an endorsement or a recommendation of any material on those sites or of any third party products or services offered by, from or through those sites. Users of links provided by this website are responsible for being aware of which organisation is hosting the website they visit.

Security of the site

This site applies a range of security controls to protect its website from unauthorised access. However, users should be aware that the World Wide Web is an insecure public network that gives rise to a potential risk that a user's transactions are being viewed, intercepted or modified by third parties or that files which the user downloads may contain computer viruses, disabling codes, worms or other devices or defects.

The Commonwealth accepts no liability for any interference with or damage to a user's computer system, software or data occurring in connection with or relating to this website or its use. Users are encouraged to take appropriate and adequate precautions to ensure that whatever is selected from this site is free of viruses or other contamination that may interfere with or damage the user's computer system, software or data.

Privacy

Website and online communications Privacy Collection Notice

As an Australian Government entity, Geoscience Australia (we, our, us) is bound by the Privacy Act 1988 (Privacy Act) and the Australian Privacy Principles (APPs). These regulate how:

• we collect, use, store and disclose personal information, including sensitive information;
• individuals may access and correct records containing their personal information.

We define “personal information” the same way as the Privacy Act. Generally, it is any information that can be used to identify you, whether or not the information is true.

We respect your right to privacy under the Privacy Act and comply with Privacy Act requirements about how we collect and manage your personal information.

More information about how GA handles personal information is contained in the Geoscience Australia Privacy Policy. Our Privacy Policy also contains information about how you can access or correct information about you which is held by GA. Our Privacy Policy contains details about how you can make a complaint about a breach of the Privacy Act by us, and how we will deal with such a complaint.

How we collect personal information

We collect information in a range of ways, including when you:

• visit our website
• register to download products from our website
• contact us through our online forms or email us
• use social media to communicate with us or to view information we post (such as videos and social media posts), and
• subscribe to our newsletters.

Our websites

The Copernicus Australasia Regional Data Hub portal (SARA) is hosted and operated by the National Computational Infrastructure facility (NCI) at the Australian National University. Personal information you provide may be accessible to staff at NCI.  The NCI’s Privacy policy is available here <Privacy | NCI>.

Data analytics and service improvement

We use internal metrics analytics to measure website and data usage to improve your experience of our website and our communications. For example, we use this information to:

• find out when our systems aren’t working as expected
• understand user needs
• learn where we can streamline services
• cater for different types of browsers and devices you use
• develop relevant support information to help you interact with us, and
• improve our ability to assist stakeholders when they contact us for help.

The types of information we may collect includes:

• Internet Protocol (IP) address
• browser and operating system, for example whether you use Internet Explorer or Chrome, Windows or iOS
• date and time of website visit
• pages visited, mouse clicks and products downloaded from our websites
• device type, model, screen size and orientation
• language and geographic location (city/country) preferences (if enabled)
• fields you’ve entered information into (such as search terms and registration details)
• how long it took to do certain tasks
• how you move through pages and the referring domain and outlink (if applicable).

To improve your experience on our site, we may also use 'cookies'. Cookies are pieces of information that a website can transfer to an individual's computer hard drive or hand held device for record keeping. Cookies can make websites easier to use by storing information about your preferences on a particular website. The information is used by us to help improve our website by understanding how it is used and effective communication methods for diverse audiences. We do not attempt to identify individual users in any way.

Third party sites that we use to communicate with the public about our work (e.g. Twitter, Facebook and YouTube) may also send their own cookies to your computer. We do not control the setting of third-party cookies.  You can check the third-party websites for more information about their cookies and how to manage them (see Social media below).

Contacting us

When you email us or contact us using our online forms we collect your personal information for the purpose of dealing with your enquiry or complaint. If you choose not to provide us with your personal information we may not be able to respond to your enquiry or complaint.

We may disclose your personal information to another government agency or organisation if that agency or organisation is better placed to assist you or respond to your enquiry.

Subscription services

When you subscribe to our newsletter or other subscription services we collect your personal information for the purpose of providing you with the subscription service.

We use Swift Digital, an online marketing platform service provider to send and manage emails. In using this service, Swift Digital collects personal information that may contain email addresses and other information to be used for the distribution of email campaigns and other information.

All information collected using the Swift Digital service remains our property and is never shared or used by third parties.

If you choose not to provide us with the personal information we request, we may not be able to provide the subscription service to you. However, if you contact us we will assist you to access our newsletter services in another way, wherever possible.

Social media

We use digital platforms (including Twitter, Facebook, Instagram, Vimeo, YouTube and LinkedIn) to communicate with the public about our work. When you communicate with us using these services we may collect your personal information for the purpose of engaging with and understanding community views.

Digital platforms handle your personal information for their own purposes and may conduct analytics in accordance with their own privacy policies. You can access these policies at Twitter, Facebook, Instagram, Vimeo, LinkedIn, Sprinklr and YouTube).